Getting Started
It’s easy – click here to set up a Meet & Greet
7a – 9p Daily
A Meet & Greet is an appointment for us to meet your dog, greet your
dog and have your dog meet and greet other dogs to ensure everyone
plays nicely. We evaluate the dog’s temperament so we can group like
dogs together. We are a Flea Free Zone so we screen for fleas during the
Meet & Greet as well as screen for overall health of the dog. We
review the information provided on the Member information form and
ensure all vaccine requirements are met. The appointment is about 30
minutes. Click here to set up a Meet & Greet
- 7a: The fun begins – Wrestle, Train, Run, Wag, Chase, Poop, Jump, Yip, Pant, Tug, Tag, Sundeck, Jog, Sniff, Yap, Fetch, Pee, Sit, Stay, Treat and Repeat. And some like to take it easy and lounge!
- 12p: Nap: Snooze to chill music
- 2p: More fun and games – let’s do it again until the humans come for pick up – don’t forget the Style Bar on the way out!
- 9p: Bedtime
Yes! Citydog! Club is open for tours during all operating hours – we are transparent – we have nothing to hide and take pride in presenting a safe, friendly and sparkling clean environment at all times.
We believe so! Studies suggest that calming music has a beneficial effect on dogs. To create more wiggle in the wag, Citydog! Club plays chill music 24/7 to help dogs relax, bark less and have a happy state of being.
Yes! Every dog needs to know the basics – Sit, Wait, Come and Leave it. Our Handlers work on basic training complimentary every day with the Citydogs! using a confident, assertive and positive approach.
Yes! We offer the Citydog! Webcam to watch the dogs play, stay, eat and repeat via live webcam either on the computer or mobile phone. It is private for Citydogs! only; after you get started, you will receive the secret code.
Daycare
Reservations are encouraged, but not required for daycare.
Yes! Humans can hang in the H Lounge during our hours of operation. Chill while the dog plays and enjoy WiFi, music, entertainment and the Citydog! Shop.
Yes! Dogs can be checked in and out anytime between 7a and 9p daily.
Your dog will be delighted to enjoy a night’s stay at the standard boarding rate.
Boarding
Yes, it is highly recommended to make reservations in advance.
Yes! We offer 10, 20, and 30 night boarding packages at a preferred rate.
- Check-in conveniently anytime between 7a and 9p.
- Check-out conveniently anytime between 7a and 9p. Late check-out applies after 1p.
- Dogs can sleep in their Big Den or Suite and have their own private space overnight to chill and reenergize. The Den or Suite can be decorated with the dog’s bed, toy, and family photo.
- The dogs can also stay in the Play Park, slumber party style. Dogs are separated by size and temperament and enjoy veterinarian recommend Kuranda beds.
Grooming
Yes, it’s easy! Click here to set up a Meet & Greet prior to your first grooming appointment.
A Citydog! Bath & Brush includes:
- Complimentary Treat
- HydroSurge Massage Bath & Moisturizing Rinse
- Heat-Free Blow Out & Brush
- Nail Trim & Grind
- Gentle Ear Cleaning & De-0dorizing
- Ear Hair Removal (breed specific)
- Gland Express
- Citydog! Club Bandana
Yes! Humans can pull up a stool and watch all the action in the Style Bar.
Health & Safety
Yes! Our promise is to keep dogs safe and sound; for this reason each dog must have:
- Rabies Certificate.
- Vaccine Certificate for DHPP (Distemper, Hepatitis, Parainfluenza, Parvovirus).
- Bordetella Certificate.
- Canine Influenza vaccination is recommended.
- Leptospirosis vaccination is recommended.
- Spay/Neuter Certificate for all dogs six months and older.
Dogs requiring vaccination updates must have them administered prior to date of service or check-in.
Puppies must be at least 16 weeks of age and have full vaccine series administered at least one month prior to the first day of their stay, including rabies vaccine.
Yes! Dogs are supervised 24/7 and are never left alone. Our overnight Watchdog! ensures that dogs are safe and sound.
Dogs must be flea free to experience all the fun at Citydog! Club – we are a Flea Free Zone. Dogs found with fleas or ticks will be bathed at owner’s expense and be much happier.
- Our Handlers are trained and experienced in off-leash play. By leading with a confident, assertive approach, they become the Alpha Dog and effectively supervise and control the dogs.
- We supervise the dogs seven days a week, 24 hours a day, 365 days a year. Citydogs! are never left alone – we promise to keep them safe and sound.
- Every dog is screened to ensure they play nicely.
- Dogs with the same size and temperament play together.
- Citydog! is proud to provide a safe Team Member to dog ratio and limit the dogs in each Play Park to allow for a safe environment and special attention for each dog.
- Dogs play with their teeth and paws. Even under professional supervision, nicks, scrapes and occasional puncture wounds do happen. In the event of an injury, we will notify you immediately, or if minor, we will advise you at check-out.
- Our Team is First Aid & CPR Trained.
- We use time-outs to calm dogs who are too excited. This separates them from the pack and allows time for them to settle down.
Our Veterinarian Partners are on-call 24/7. In the event of an injury, emergency or when Citydog! Club feels medical care is important to the dog; the owner authorizes us, in advance, to obtain medical attention for the dog. The owner takes responsibility for all associated expenses for their precious pup.
Yes! Citydog! Club will be happy to administer oral and topical medications free of charge. Please clearly label medications with instructions, including medication name, dog name, dosage and administration schedule.
Yes! At Citydog! Club, we serve fresh healthy, filtered water. We filter the drinking water to remove chemicals and sediments. Your precious Citydog! gets as much fresh water as needed through their Citydog! stay.
- Everyone cleans at Citydog! Club and we clean 24/7 to give every dog a safe, healthy and happy experience.
- Our state-of-the-art seamless flooring, drains and wall-to-wall coving, all contribute to achieving sparkling clean and allow for a thorough cleaning and removal of dirt, grime and moisture that would otherwise cause bacteria.
- Our numerous PooPee Patches have direct drains and provide an intended area for dogs to ready-aim-fire! With their business in one contained area, clean up and sanitizing is a whiz.
- Our high frequency air ventilation system replaces air every 5 minutes to protect against diseases and to keep the air fresh and sniffing good.
- Best of all, we use green products which are good for the dog, the human, and the earth!
Rates
Yes! Family dogs receive 10% off per dog for daycare and boarding services.
Boarding holiday/peak period rates are an additional $10 per night.
- There are no monthly dues at Citydog! Club. There are several options available for your precious Citydog!
- Dog daycare can be purchased for as little as a half day play pass on up to 20 day play pass.
- Boarding is charged by the night.
- Style Bar services are charged by the grooming service.